Error ID: 25121
The autosampler failed to complete initialization correctly. The autosampler initialization procedure moves the robot to its reference positions in a predefined routine. During initialization, the processor monitors the position sensors and motor encoders to check for correct movement. During initialization, the processor monitors the position sensor, tag sensors, and actuator motor to check for correct movement. If one or more of the movements or the status information of the subparts is not read out successfully, the error message is generated.
Probable cause | Suggested actions | |
|---|---|---|
1 | Sample handler not aligned correctly. | Check if the sample handler can move freely. Do an autoreferencing (the needle assembly must be installed in the needle parkstation during this procedure). If this will not help: Please contact your Agilent service representative. |
2 | Mechanical obstruction of the sample handler. | Ensure unobstructed movement. |
3 | Defective sample handler motors. | Please contact your Agilent service representative. |
base-id: 3803599627
id: 27021601567822603