Error ID: 34305, 34306
Error ID: 34305 → Missing vial
Error ID: 34306 → No wash vial
The gripper failed to detect any vial in the specified position of the vial tray.
Probable cause | Suggested actions | |
|---|---|---|
1 | Missing vial. | Verify the presence of a suitable vial in the position specified in the method or sequence. If an injector program or purification method is used, verify that there is no controversial information specified there. Rerun the method/sequence and observe if the problem persists. |
2 | Unsuitable vial type. | Verify that the vials and caps used by the method comply with the requirements from Agilent. |
3 | Broken gripper. | Verify the correct functioning of the gripper using the Gripper Verification tool. Replace the gripper if needed. |
4 | Misaligned gripper arm. | Verify the correct functioning of the gripper arm using the Gripper Verification and Injector Steps tools. If the gripper arm appears to be out of alignment, contact Agilent for more information. Verify that the alignment parameters are in the correct range and perform the Automatic Referencing if needed. |
5 | Potential hardware error. | Please contact your Agilent service representative. |
base-id: 3758253579
id: 18014402267735563